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Shared e-Employees

Why hire a dedicated in-house employee for small tasks like customer support, recurring admin tasks etc.? Meet these small requirements cost-effectively with shared e-employees at Expansion Desk.

Shared
e-Employees

Why hire a dedicated in-house employee for small tasks like customer support, recurring admin tasks etc.? Meet these small requirements cost-effectively with shared e-employees at Expansion Desk.

Benefits of Shared
e-Employees

Reduced expenses on employee overhead costs
Quality output and productivity across departments
Crisis mitigation with immediate access to virtual assistants
Time-saving employment process to onboard experts
Easy delegation of small projects to focus on core business
Zero requirements to invest in office expansion or equipment
Reason to Hire Shared e-Employees
If the requirement is less, it will not be profitable to bear the overhead cost of onboarding one dedicated employee. Entrust such small requirements or projects to our highly skilled shared e-employees. At Expansion Desk, we let you hire from a pool of qualified pre-screened employees for your small requirements.
Hiring When Necessary
We offer on-demand shared e-employees. Hire professionals online from the pool of our pre-screened resources according to your requirement. We assign a relationship manager to make the process of onboarding online assistants seamless and reduce unnecessary hiccups.
Quality as Top-Priority
We hand-pick our e-employees after assessing their qualifications and skills thoroughly. They also undergo several post-screening training sessions for soft and hard skill improvement. With our dedicated e-employees at your table, rest assured of the quality standards and customer satisfaction.
Focus on Core Business
With shared e-employees at your service, reduce your stress about small tasks or minor projects. You can apply what you save, money, time, or resources, to your core business. The e-employees will ensure that tasks given to them are accomplished on time with perfection.

Delegate your small requirements to shared e-employees at Expansion Desk and get rid of the extra stress!

Shared e-Employees at Expansion Desk

Live Receptionist

Let our live receptionists be the first point of contact between you and your customers. Our virtual assistants will respond to inbound calls from customers for appointments or to help with their queries. Also, they will be there to make outbound calls to prospective leads to ensure high conversion.

Email Support

Hire our virtual shared email support experts to ensure that doubts and queries sent by your customers via email are duly responded to. Our shared e-employees with address the concerns of your customers with a friendly and professional tone, helping you forge a strong relationship with them.

WebChat Executive

Untimely responses to customers’ queries and concerns may result in missing conversion opportunities. Landing or product pages may not be enough. Customers may have further questions. Deliver real-time assistance to customers reaching out via webchat with virtual shared assistants from Expansion Desk.

Short Assignments/Projects

Never let the lack of human resources be your challenge, especially during the peak period. Instead, allocate small projects and assignments to our highly-skilled virtual employees. At Expansion Desk, we have a diverse pool of experts to assist you to complete all work with perfection.

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Why Choose Expansion Desk?

Assurance of the complete protection of shared data
Dedicated customer support for grievance redressal
Hiring from a large pool of hand-picked e-employees
Easy onboard of e-employees with a relationship manager
High customer satisfaction with work delegation to experts
Quick and on-time completion of your required work

How it works?

Send Us Your Basic Requirements
Simply fill out a short registration form and provide us with basic details and skills required of your ideal e-Employee.
Interview & Finalize Your e-Employee
We will source and pre-screen the best e-Employees for you, as per your requirements. Just interview and finalize your e-Employee.
Your e-Employee Starts Working For You
Your new e-Employee is now ready to start working for your organization as per your directions

FAQs

Will I be paying my e-Employee for Holiday/Vacation or Sick Pay or other bonuses?

No, you will not be charged for Holiday/Vacation or Sick Pay for our e-Employee. You will only pay for the hours worked.

What if I want to change weekly work hours for my e-Employee?

Please coordinate this with your relationship manager and this can be organized at ease.

Is there any lock-in period in a contract?

Absolutely Not! You can cancel your contract anytime during the month and you won’t be charged your next payment.

Who will track performance, work hours and day-offs for my e-Employee?

A relationship manager from Expansion Desk will keep track of all the assignments completed along with work hours and report it to you on weekly basis.

What about my data privacy?

We take data security very seriously and our e-Employees sign NDAs as part of hiring process. Fortunately there has been no incident reported till date pertaining data breach.

Do I need to pay any recruitment fee to Expansion Desk for hiring e-Employees?

No! You do not need to pay any recruitment fee to us for sourcing and pre-screening your ideal e-Employee for your business.

How much time it will take for my e-Employee to get started on my tasks?

It will take a maximum of 3-5 working days for us to source and pre-screen your ideal e-Employee before we present it to you for final approval. Once an e-Employee is finalized, they start working for you the next day.

Who are your e-Employees?

Our e-Employees are college graduates and speak very fluent English. They have minimum of 5 or more years of experience in the required industry, so you need to spend less time training them.

Can you customize a plan as per my requirements?

Yes, please send us your special requirements at info@expansiondesk.com and we can provide you a solution accordingly.

My query is not listed here

Please book a call or email us your concern and we’ll try to resolve it as earliest

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